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    Terms and Conditions
    for Pharma Nord's Rewards Programme

    Terms of use for Pharma Nords Rewards Programme

    Loyalty points may only be registered and used to purchase products on This facility is not available in-store.

    Please note that the Rewards section is not available to those with Practitioner Programme accounts. 

    Shipping & Delivery – Always free

    Pharma Nord delivers all orders on the next working day, once you have made your order before noon.
    Pharma Nord shipping is always free on rewards products.

    We use DPD as our chosen courier service, who deliver the package directly to you at our chosen address. Please note that if you are not home when DPD are there, you must make alternative arrangements with DPD directly.


    You can order a free product when you have collected sufficient points and registered them on your profile.

    Read more about how to collect points "here"

    If you have any questions please contact us:
    Pharma Nord Limited
    Telford Court
    United Kingdom
    NE61 2DB
    Tel: 01670 534 900


    In the Rewards Programme shop you spend your collected points as payment, which gives you access to free products.


    Rewards Programme orders may not be returned.

    Cookie policy

    When you place an order through the Pharma Nord Webshop or Rewards Programme you need to set up a profile and register your name, address, phone number and email address.
    This information is necessary in order to process your order.
    All information is handled according to local legislation, which means that your personal data will NOT be sold or passed on to a third party. You always have the possibility to check your  registered data.

    Terms and conditions

    The Rewards Programme is reserved for private customers who earn points as part of the household's consumption of dietary supplements. We reserve the right to reject Rewards Programme orders in case of suspicion of misuse and will contact the customer to address any concerns in this instance.
    To avoid misuse of codes we reserve the rights to limit the number of codes registered within a period of time.