We’re really quick at packing your order up which means we can’t make any changes once you’ve placed it. This includes changing the delivery option, delivery address or payment method. However, you may be able to cancel your order and place a new one instead so long as your order hasn’t already been dispatched. We recommend you contact us straight away should you wish to cancel your order.
You can cancel your order at any time before it is dispatched. To do this, please call 01670 534900 (Monday to Friday, 9am to 5pm excluding bank and public holidays) or email firstname.lastname@example.org
If your order has already been dispatched, please see our Returns Policy page for more information.